@mentions in the description don’t always send a notification
Mentioning a teammate in an issue description often sends no notification, so the person never knows.
The problem
@mentioning someone in a comment notifies them, but mentioning them in the description — especially on an edit — frequently sends nothing. People get tagged and never find out.
Who runs into this
Anyone who assigns context by mentioning a colleague in the description instead of a comment.
How Patcher fixes it
Patcher makes description @mentions notify reliably, including on edits, so a mention always reaches the person you tagged.
Top community comments
Finally found this thread after months of thinking it was just us. Glad it’s a known issue.
749Still happening in 2026, and it affects hundreds of issues across our instance.
715Voted. This single bug costs my team hours every single sprint.
372