Terms of Service

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These Terms govern your use of the Patcher website and the Patcher apps for Jira, Jira Service Management and Confluence (the “Apps”), provided by Hipporello, an Atlassian Marketplace Partner.

Using the Apps

You install the Apps from the Atlassian Marketplace. Your use of the Apps is also subject to Atlassian’s Marketplace terms. You are responsible for your Atlassian account, your users and the content in your site.

License

We grant you a non exclusive, non transferable right to use the Apps while your subscription is active, for your own internal business use. You may not resell, copy or reverse engineer the Apps except where the law allows it.

Acceptable use

• Do not use the Apps to break the law or infringe anyone’s rights.
• Do not attempt to disrupt, overload or gain unauthorised access to the Apps.

Billing

Paid plans are sold and billed through the Atlassian Marketplace under Atlassian’s pricing and billing terms. Taxes and currency are handled by Atlassian at checkout.

Availability and changes

We work to keep the Apps available and improve them over time. We may add, change or remove features, and we may update these Terms. If we make a material change, we will take reasonable steps to let you know.

Warranty and liability

The Apps are provided “as is” to the extent allowed by law. We are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid for the Apps in the prior twelve months.

Contact

Questions about these Terms? Reach us through the contact page.