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Welcome to Patcher for Jira Service Management

What Patcher for Jira Service Management is, and how to use these docs.

Patcher for Jira Service Management turns on the Jira Service Management features teams keep asking Atlassian for, the ones that aren’t on the roadmap yet. Install it once, then switch on only what you need.

What Patcher for Jira Service Management is

It is a lightweight Forge app that lives inside Jira Service Management. Each capability is an independent patch you turn on or off, so you add exactly the behaviour you want and nothing else. Your data never leaves your site and there is no separate service to run.

How these docs work

Every other article in this section follows the same shape: the symptom you are seeing, why Jira Service Management behaves that way, the manual workaround most teams settle for, and the fix Patcher turns on. Use the search at the top or the list on the left to find yours.

Get started

  1. Install Patcher for Jira Service Management from the Atlassian Marketplace.
  2. Open Patcher › Patches from your Jira Service Management admin.
  3. Switch on the patch you need and scope it to the projects you choose. It is live right away.